Delray Beach, FL, December 10, 2019 — Empathy Care, Inc. today announced that it has been named a Top Agency of the 2019 HomeCare Elite®, a recognition of the top-performing home health agencies in the United States. For 14 years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlighted the top 100 and top 500 agencies overall.
The ranking is developed by ABILITY® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare. It is sponsored by DecisionHealth, part of the H3.Group.
“We’re pleased to recognize Empathy Care, Inc. for exemplifying best practice in patient care,” said Christine Lang, senior director for ABILITY Network. “Empathy Care, Inc.’s home health professionals have demonstrated exceptional commitment to care quality and the patient experience.”
Carol Wolfe, Vice President, Empathy Care, Inc., credits the exceptional employees they have for this recognition and the agency’s ability to achieve the status as one of the HomeCare Elite. “The dedication and passion that our team of clinicians and caregivers have for our patients is unwavering and truly a blessing! They embrace each patient as their own family member and consistently strive to meet and exceed all expectations set forth,” said Carol Wolfe, Corporate Vice President.
“Congratulations to Empathy Care, Inc. from all of the staff at DecisionHealth,” said Marci Geipe, product manager for Decision Health. “Your leadership and staff have placed a premium on the patient care your agency provides as showcased by your quality outcome scores. The entire community benefits from the compassion that your staff shows toward your patients, leading to cost savings for the entire healthcare system.”
HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistenc y, and financial health. In order to be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 8,818 agencies considered, 2,207 are recognized on the 2019 HomeCare Elite winners list overall.
