What Real People Say About Empathy Care
We work hard to make sure our clients are treated with dignity, respect, and the compassion they deserve. We like to think we get it right as often as humanly possible, and happily, clients seem to agree in their testimonial letters.
My elderly uncle needed 24/7 care for a couple of weeks due to reduced mobility. The in-home care services were set up quickly and efficiently. The aids were very professional and attentive to my uncle's needs, as well as incredibly kind and caring. I would definitely recommend using Empathy Care without hesitation.
As I recovered from a hip fracture I received fabulous care from the team of caregivers Empathy Care. Their staff are caring, considerate, and very helpful. Kudos to the following staff, Andrea was my Occupational Therapist and quite a great thinker, Tammy and Andy managed my physical therapy and made sure I was always moving my best. Today I am fully recovered and it is in part to the strength of Empathy Care's team. I am forever grateful.
This is an update to my post of 2 years ago. The Empathy Care aides remained with my stepfather in assisted living, and the care they provided remained outstanding. He passed away recently and his now long time aides were with him until the end. They communicated with me throughout his decline, keeping me updated on doctor visits, heath issues and his general state of mind. While I visited when I could, his 24 hour aids had a much better feeling for his general demeanor. When his passing was near, his aides were in constant contact with me. I was out of town and their updates were invaluable to me. They were just as upset as I was. His aides are genuinely good and caring people. I can still recommend Empathy Care without reservation.
Thank you for your professional treatment of my patients over the last 15 years. Your office and its caregivers are always there whenever one of my patients has the need for home health care. I appreciate your promptness in dealing with and alerting me of any new problems that arise while my patients are in your care. Your professionalism is exemplary.
I wanted to express my appreciation for the excellent support and help your manager Hope has given me. It is becoming all too rare these days to find a manager that goes to such great lengths to satisfy their clients. I'm certain Hope's efforts will show others that old-fashioned hard work and consideration for clients are values that are rewarded in our society.
I just wanted to drop you a note to tell you how wonderful your nurse was for my husband. He was a warm and caring human being as well as a marvelous nurse, and for several months was a true angel for my husband. My husband's shower nurse was truly outstanding as well. She was very professional as well as being warm and concerned. Empathy Care really came through for us.
I want to tell you how much I appreciate the help I received from your company. I cannot say enough about the following people: Stephanie, my physical therapist; Lydia, my occupational therapist, Julie, my nurse who overrode my "no" and called 911 when I didn't know how sick I was. Thanks to the above individuals, I am doing quite well and getting around much better.
More Reviews
Recently my father had some health issues and was in the hospital for a month. When he was discarded we were a little lost with how to get him help. We contacted Empathy Care and that was all it took. We first spoke to Erika and from start to finish we were led in the right direction. No nonsense everything was explained clearly and thoroughly. The nurse Penny that was assigned to my father was a breath of fresh air. She was so kind, friendly and she really made my father feel at ease. I don’t think we could have done it without all the help from everyone at Empathy Care. Thank you all.
Dominick Mangone
Bringing someone into your home to care for a loved one is never easy but Empathy Care made it that way. Erica, Medaline, Gloria, Rudean and the rest of the incredible staff went above and beyond with their kindness and support offered to my mother who was under their care, but also to my father, and to my brother and I who live out of state. At our most vulnerable and emotional time, Empathy's compassion and experience helped guide us. I only wish we had brought them in sooner.
Rachel Gary
As I recovered from a hip fracture I received fabulous care from the team of caregivers Empathy Care. Their staff are caring, considerate, and very helpful. Kudos to the following staff, Andrea was my Occupational Therapist and quite a great thinker, Tammy and Andy managed my physical therapy and made sure I was always moving my best. Today I am fully recovered and it is in part to the strength of Empathy Care's team. I am forever grateful.
Carole Smith
My elderly uncle needed 24/7 care for a couple of weeks due to reduced mobility. The in-home care services were set up quickly and efficiently. The aids were very professional and attentive to my uncle's needs, as well as incredibly kind and caring. I would definitely recommend using Empathy Care without hesitation.
Zoe Valadez
This is an update to my post of 2 years ago. The Empathy Care aides remained with my stepfather in assisted living, and the care they provided remained outstanding. He passed away recently and his now long time aides were with him until the end. They communicated with me throughout his decline, keeping me updated on doctor visits, heath issues and his general state of mind. While I visited when I could, his 24 hour aids had a much better feeling for his general demeanor. When his passing was near, his aides were in constant contact with me. I was out of town and their updates were invaluable to me. They were just as upset as I was. His aides are genuinely good and caring people. I can still recommend Empathy Care without reservation.
Shari Vaughan
Empathy Care provided outstanding care for my mother. They have deep respect for the individuals they work with and is evident in their attentiveness to what helps in one's self esteem in concert with getting better and stronger. They always find meaningful ways to make sure of proper physical care and self-image is attended to. It was important for me that they kept me informed of any and all changes and challenges. They provided me detail and attention even as a partner in advocating for the best possible care. I have always wanted my mother to be happy and safe - Carol and team made that happen in addition to the beginning a wonderful and trusting friendship. They promote a sense of independence and security. It’s wonderful mixture of problem solving and generosity. In addition to their personal attention, they are able to serve as a great resource for services, experiences and ideas. Empathy Care went far beyond their expectations to provide care.
V V
From the aides to the support staff, everyone at Empathy Care is wonderful. They have provided home health care for both my mother and father at separate times and made them feel loved and cared for when in their home. There is no other agency I would recommend when needing someone to take care of members of your family.
Ed Katz
Empathy Care is a 5 star home health care agency . I recently came out of the hospital, they provided me with exceptional care. I recieved superior physical therapy at home. Staff was very caring.
ellenlinda Newberg
For several years I have suffered with Spinal Stenosis in addition to other lower back complications causing severe pain. The fact that I am alone here in S. Florida stopped me from a most needed surgery. After hearing about Empathy Care from a close friend, I decided to go ahead with the surgery having Empathy Care as my provider for nursing and physical therapy.
I returned home with much anxiety not knowing what to expect from my
recovery process. Empathy Care was with me from the first day sending
a nurse with all the knowledge and caring I could have ever wished for. All my worries were gone that very first day. I was then sent a Physical Therapist three times a week for 6 weeks to practically teach me how to walk correctly since my stenosis had caused such damage. I cannot express in words the gratitude I have to this wonderful therapist who has turned my painful way of living into a day to day appreciation of enjoying
my life again. My surgical sight is healed and I am moving, bending and reaching with almost no pain.
My entire experience with Empathy Care was beyond 5 Stars. I recommend this agency to anyone needing any type of assistance for themselves of any family members. The name certainly fits the type of agency I was so lucky to find.
Andrea Cava
My dad can be difficult at times. He had suffered from a fall with subsequent hospitalization and rehab before a return to his 'independent' living. Empathy Care stepped in on very short notice and provided 24x7 aides who were extremely patient, supportive and caring. I don't typically write reviews, and I don't have enough superlatives for the support provided by Empathy Care.
Rick Wald
Empathy Care is the most caring and professional home care agency that I have worked with over my last 20 years as a healthcare professional. I personally intrusted my mother’s care to them and she loved the staff and looked forward to their visits. They added a lot of quality to her last years and I highly recommend them.
Lucy Allocca
How very fortunate we have been for the past 2 years. From the moment I met Carol Wolfe at Regents Park in Boca Raton, Florida in August of 2018 I knew that Empathy Care was the right Home Health Care Agency for my wife, Naomi. We weren't disappointed!
The entire staff at Empathy has been extremely helpful, knowledgeable,thoughtful & professional. Rudean, Farah, the nurses, physical & occupational therapists and everyone we have come in contact with could not have been any nicer or kinder. Our sincere thanks & appreciation go out to ALL of you.
As to our Home Health Care Aides. For the first year or so, my wife needed someone to care for her for more than 12 hours hours a day, so she had an Aide for 2 shifts. Lakiera Hickman & Maggie Louis, were both on the evening shift. They were both so WONDERFUL & CARING. Kiera & Maggie thanks so much to both of you!!
From day one we hit the JACKPOT! That is the day that Junha Brevil started caring for my wife. Junha started on the evening shift and soon after, switched to the full time day shift. We don't know what we would do without her. She is so kind, thoughtful, caring, efficient & capable. She is always smiling, always on time, always so helpful, extremely hygienic (especially important during this pandemic) and has become a beloved member of our family. Junha, we can't THANK YOU enough!! You have been a TRUE BLESSING!!
rudean cartwright-williams
My wife has been an EXTREMELY SATISFIED client of Empathy Care for the past 2 1/2 years.Empathy is CARING, PROFESSIONAL DEPENDABLE & RESPONSIVE during this difficult & trying time in our lives.Their entire staff, Care Givers, Nurses, Management & Support Staff have been a joy to work with. Our SINCERE THANKS & APPRECIATION to all of them.
Allen Mischel
Had the pleasure with Empathy Care to assist with me and my family member (dad) to address any and all necessary treatment, follow through and care! Exceptional attention for my loved one, from near and far! Staff, scheduling, and management is bar none! Look no further, Empathy is where it's at!
Wendy Longo
Olivia Rochester was thee most amazing nurse i have ever had made my stay so much better i really cant say enough, i will deffently only use these ppl in the future
nicole lorentz
Very nice service. The people are Great.
Ramel Scott
The staff of Empathy Care, Inc. are fabulous. They have help me in so many ways. The best is the caring staff that goes over and beyond to help you in your time of need. Erica and Carol are a blessing to the business. They are genuine loving people that will help you any day or time of day. Blessing to you and your business and thank you for being in this profession to help. Thank you, **
MJ S
My elderly uncle needed 24/7 care for a couple of weeks due to reduced mobility. The in-home care services were set up quickly and efficiently. The aids were very professional and attentive to my uncle's needs, as well as incredibly kind and caring. I would definitely recommend using Empathy Care without hesitation.
Zoe V
Bringing someone into your home to care for a loved one is never easy, but Empathy Care made it that way. *****, Medaline, ******, ******, and the rest of the incredible staff went above and beyond with their kindness and support offered to my mother, who was under their care, but also to my father and to my brother and I, who live out of state. At our most vulnerable and emotional time, Empathy's compassion and experience helped guide us. I only wish we had brought them in sooner.
Rachel G
My 90-year old mother-in-law is not known for being a cooperative patient, so when she was recently released from the hospital after having a pacemaker implanted, we had our hands full. Fortunately, a friend suggested that we contact Empathy Care, and Im so glad that we did! ***********************, and her team, took a personalized approach and patiently listened as we explained the patients unique needs. At every step of the way, ***** advised specific courses of action which ultimately led to my mother-in-laws full recovery. Indeed, all of the home health care professionals that Empathy Care provided were very knowledgeable and professional in every way. Their physical and occupational therapies were so successful that they now have our patient walking even better than she did prior to her surgery. Empathy Care assisted us with obtaining transportation from the hospital to rehab, from rehab to home, and coordinated all necessary in-home care thereafter. Over the last several weeks, Empathy Care provided outstanding dedicated, high-quality home care. Without hesitation, our family highly recommends Empathy Care for all home health care needs.
Alan K
